Yes. The price for creating the site is separate from the maintenance package.  We will create a website, maintain an existing website, or both.  

Can I buy only the website and not the maintenance package?

Q1

A1

Yes. Upon completion of the site and full payment of the contract, you will be given all access and passwords to your hosting service company. 

Can I make changes to my site if I don’t buy a maintenance package?

Q2

A2

Yes. We understand that business needs change. The maintenance package is a month-to-month service, however, a 30-day written notice is required when canceling the maintenance package.

If I buy a maintenance package can I cancel it at any time?

Q3

A3

During our consultation, we will discuss what you would like your site to be able to do. Applications that are added to your site by an outside provider are your responsibility because the contract is between you and the provider. Additionally, the domain name (www.chromerefractions.com) and the hosting service fee is paid to a third party hosting service annually.

Are there any additional fees for which I would be responsible?

Q4

A4

A web hosting service is a type of internet hosting that allows individuals and organizations to make their website accessible via the World Wide Web through a server. 

What is a hosting service?

Q5

A5

Your site is guaranteed to be online and fully functional within thirty days*. Remember, you as the client are responsible for submitting the information you want on your site so we will have all provided content available within that 30-day guarantee.  

How long does it take to get my site up and running?

Q6

A6